OUR SERVICE & PLATFORM FEES AND CANCELLATION POLICY

In exchange for providing the Platform to allow Artists to provide Services to Customers and Customers to receive Services from Artists, you agree to pay Glist (and permit Glist to retain) a fee based on each transaction in which you provide Services (“Glist Fees” or “Fees” or “Artist Fees” or “Customer Fees”), comprised of a service fee (“Service Fee") and platform fee (“Platform Fee”).

Artists must pay Artist Fees to Glist in order to receive certain services and be able to promote themself on the Platform, including but not limited to being matched with and receiving contacts from Customers or other individuals and third-parties. As an Artist, Glist will charge Artist Fees based on the value of the total gross transaction sales accrued and charged by the Artist, through the Platform, in the month prior. If the Artist has earned up to five-thousand dollars of gross sales through the Platform in the month prior, Glist shall charge a Platform Fee of twenty-percent per transaction during the current month; if the Artist earned between greater than five thousand dollars and ten thousand dollars of gross sales through the Platform the month prior, Glist shall charge a Platform Fee of seventeen and a half percent per transaction during the current month; if the Artist earned greater than ten thousand dollars of gross sales through the Platform the month prior, Glist shall charge a Platform Fee of fifteen percent per transaction during the current month. For Artists that participate in Glist’s Beta-Testing Program, said Artists shall only be subject to an exclusive Promotion rate, where Glist shall charge a Platform Fee of five percent irrespective of the Artist’s gross monthly sales amount. Any and all fees charged and due to Glist are subject to change at any time in Glist’s sole discretion without notice required to the Artist. Glist shall automatically withdraw such Platform Fees, and any and all other fees in advance prior to distributing the net proceeds to the Artist following a transaction.  

Customers shall pay Customer Fees to Glist such that it covers the transaction and service charges absorbed by Glist as a result of the Customer utilizing the Platform to engage with Services provided by an Artist. As a Customer, Glist shall charge a Service Fee equaling five-percent of the total gross purchase of the Services. Should a Customer not-follow through with a Service request, without timely executing a cancellation with the Artist, the Customer shall further be charged a fee of fifty-dollars (“Customer No-Show Fee”), and subject to Account termination and removal from the Platform absent exigent circumstances. 

Should the Customer decide to cancel their Services requested with the Artist, then, depending on the initial date that the Services were sought to be performed, the following shall be the respective refund policy: a) cancellation greater than one-hundred twenty days prior to the initial date of Services results in a full refund to the Customer; b) cancellation more than ninety, but less than one-hundred twenty, days prior to the initial date of Services results in a refund of fifty-percent to the Customer of the payment made for the Services; c) cancellation ninety days or less from the initial date of Services shall result in a no refund being issued to the Customer. Under the circumstance that an Artist does not provide Services to the Customer on the date the Services were scheduled to be rendered, the Customer shall receive a full refund, and the Artist will be subject to Account termination and removal from the Platform absent exigent circumstances.

If a Customer were to cancel their Services with the Artist, Glist will retain a ten-percent cancellation fee (“Cancellation Fee”) from the Artist if the cancellation was done more than ninety, but less than one-hundred twenty, days, prior to the initial date of the Services; and Glist will retain a twenty-percent cancellation fee if the cancellation was done ninety days or less from the initial date of the Services. 

You explicitly agree that all communication in relation to Fees will be made by electronic mail or by phone. You agree that all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree that you have the ability to store such electronic communications such that they remain accessible to you in an unchanged form. You agree to keep your contact information, including, but not limited to, email address and phone number current. Such communication may be made by Glist or by anyone on its behalf, including but not limited to a third-party collection agent. If you cancel your Account at any time, you will not receive any refund. If you have a balance due on any Account, you agree that Glist may bill you for such unpaid Fees.

Taxes. Payments required by these Terms may be stated exclusive of all taxes, duties, levies, imposts, fines or similar governmental assessments, including sales and use taxes, value-added taxes, goods and services taxes, excise, business, service, and similar transactional taxes imposed by any jurisdiction and the interest and penalties thereon (collectively, “Taxes”). Certain jurisdictions, however, may require us to collect Taxes from you in connection with the purchase of, payment for, access to, or use of the Services, and you shall be responsible for and bear Taxes associated with the purchase of, payment for, access to, or use of the Services. Charges are inclusive of applicable Taxes where required by law. You hereby confirm that Glist can determine your appropriate jurisdiction for tax purposes however it deems appropriate or as required by law, and you agree to pay taxes to Glist when Glist includes a charge for taxes on any invoice. You also understand and agree that you are solely responsible for determining your own tax reporting and sales and use tax collection requirements in consultation with your own tax advisers, and that we cannot and do not offer specific tax advice to either Artists or Customers.